When operating a Telegram bot for customer service or agent conversations, efficient communication can save significant time costs.
Previously, the Telegram bot built by OnlyTG Echo has launched features such as Messages Relaying, Start Message, and Auto-reply (Keyword reply). Now, it’s time to add some efficiency-enhancing features for user-initiated messages. Our latest completed feature is:
Canned Responses
In our functionality, it’s simply called Quick Reply. It only requires you to pre-enter a series of messages to be sent (supporting Text, Media, Button, etc.), and then configure triggers for these pre-entered messages. When you’re chatting with contacts via your Telegram Bot, you can input your preset trigger, which is typically in the format of a hyphen plus your trigger name (e.g., ‘-test’).
Once sent, the bot will automatically send the entire series of pre-configured messages to the contact. You no longer need to type the relevant content one by one, making it easy to handle a large number of similar contacts with the same questions.
Try this efficient and free Telegram Bot by visiting @Echoonbot to build your own exclusive bot. Come and give it a try!
Create Your Own Telegram Bot by OnlyTG Echo!
OnlyTG Echo helps you build your own Telegram bot. Power up your connection on Telegram with strong features!
OnlyTG Echo Bot: https://t.me/echoonbot
Official Telegram Channel: https://t.me/onlytg