In all customer service tools or conversation efficiency tools, invoking complex message replies through simple commands can significantly boost the efficiency of user interactions. This not only ensures the accuracy of responses and enhances customer experience, but also enables ordinary customer service staff with limited knowledge to act as qualified problem-solving experts in a short…
When operating a Telegram bot for customer service or agent conversations, efficient communication can save significant time costs. Previously, the Telegram bot built by OnlyTG Echo has launched features such as Messages Relaying, Start Message, and Auto-reply (Keyword reply). Now, it’s time to add some efficiency-enhancing features for user-initiated messages. Our latest completed feature is:…
In today’s data-driven marketing and sales environment, Telegram Bot Analytics is fundamental to informed decision-making. For brands engaging customers on Telegram, actionable analytics are essential for optimizing operations and driving growth. However, Telegram’s native limitations—such as restricted access to user data and the absence of a dedicated marketing backend—create significant challenges for marketers aiming to…
With its massive monthly active user base, Telegram attracts numerous enterprises aiming to engage users. However, standing out in customer support and marketing while handling a high volume of inquiries efficiently remains a challenge. Manual interaction is time-consuming and may not scale well with growing user demands. The Solution OnlyTG Echo provides a powerful solution….
With over 1 billion monthly active users and a robust bot ecosystem, Telegram has become a strategic platform for businesses to deploy chatbots for marketing, customer support, and service delivery. However, a challenge arises: when user traffic surges or developers are offline, how can we improve operational efficiency and provide users with a good experience? The solution…
With over 1 billion monthly active users, Telegram stands as the most popular instant messaging platform in Europe, Asia, and parts of Africa. Have you ever encountered these scenarios when trying to connect with users: Advantages of Message Replying Bot In such scenarios, creating a message reply bot becomes crucial.Advantages of using telegram bot to…
Telegram is an immensely popular social platform that allows users to create and use multifunctional bots. Beyond regular users, businesses conducting marketing campaigns on Telegram also use bots to enhance operational efficiency. As bot developers, we typically need to introduce bot functionalities to new users. But how can bots autonomously deliver effective introductions when user…
In the Telegram ecosystem, Telegram Bots have become an indispensable component. When operating your own bot, have you ever encountered these issues: These problems can be effectively resolved by configuring telegram bot menu buttons. How to configure telegram bot menu buttons We recommend using OnlyTG Echo for this setup – simple, efficient, secure, stable, and…
